SRSV and VPIM EoL Notice for Unified Messaging Gateway (UMG)

Discussion created by karmakar on Dec 8, 2011
Latest reply on Dec 19, 2012 by arun.sharma2@wipro.com

End of life notices for VPIM and SRSV features on UMG (Unified Messaging Gateway)


We would like to announce the transition plan and end of life milestones for two features on the Unified Messaging Gateway (UMG) product. These changes affect Cisco’s overall voice mail solution delivery.


Features affected –

  • VPIM – Voice Profile for Internet Mail
  • SRSV – Survivable Remote Site Voicemail


VPIM was part of UMG 1.0, and was designed to be a central hub in a large voice mail messaging network. Over time, the critical VPIM features were absorbed into Cisco Unity Connection (CUC) and Cisco Unity Express (CUE). While CUC and CUE are not direct replacements for the UMG-VPIM feature set, they can directly interact with other VPIM-compatible messaging products. Our recommendation is to use either CUC or CUE for VPIM interoperability.


SRSV was introduced in UMG 8.0, and was our solution for voice mail survivability. During WAN failures, SRSV provided local voice mail and auto-attendant capabilities, and later seamlessly synchronized the voice messages to the central site.


We are transitioning the SRSV survivability and synchronization features from UMG and SRSV modules directly to Unity Connection. This will help us in several ways –

  1. Feature compatibility during WAN up and down state,
  2. Eliminating the need for a dedicated ISR-SRE module at the central site,
  3. Fewer components and thus simplified management of the solution.


Additionally, to resemble the current SRSV branch hardware footprint, this flavor of Unity Connection will be supported on the SRE.


The key dates are –

  1. External announcement – Today.
  2. End of sale – June 18, 2012
  3. End of maintenance releases – June 18, 2013
  4. End of support – June 30, 2015


For questions and clarifications, contact your Cisco sales representatives or this forum.



Cisco Voice Messaging Team.

Product home pages –

  1. UMG – http://www.cisco.com/go/umg
  2. CUC – http://www.cisco.com/go/cuc
  3. CUE – http://www.cisco.com/go/cue