AnsweredAssumed Answered

Additional CUWL Licensing CUCMBE 7.x

Question asked by ryanmorgan on Oct 3, 2011
Latest reply on Oct 21, 2011 by aragunat



I have a query regarding adding additional users to an existing CUWL CUCMBE implementation.


A customer of ours purchased a Business Edition solution in Q1 2010; the platform was installed as version 7.1 and based on the Unified Workspace Licensing model.


The customer is expanding and now needs to add additional users onto the platform; this version of the CUCMBE product is now End of Sale [EoS]


My question is as follows: is it possible to order additional CUWL licensing for the platform as is? or like 'a la carte' installations does the platform need to be upgraded to a current shipping release before licensing can be added?


The customer has ESW and UCSS as 3 year agreements were purchased on the original order however they would like to avoid upgrades at this time if possible.




Ryan Morgan