I have a question about the following situation for an end customer who has a CUCM cluster.
The lack of flexibility on the directory pushed us to use the directory to create users with external phone number (GSM, International partners,...).
What is the consequence of the introduction of the user licensing model on this situation ?
Is the licence only used when associated with a device ?
(The end customer doesn't want to use a third party directory or an LDAP integration.)
Thanks for your help