omnitecjd

Announcement before call pickup

Discussion created by omnitecjd on May 16, 2011
Latest reply on May 16, 2011 by karmakar

Is possibility to playing announcement just before call pickup on CUCM 8 ? If yes how I can configure this feature. My case is : customer want to have announcement ("Hello. Welcome in our company etc") before call is redirected to receptionist.

Outcomes