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CUCM 8.5 and Genesys Solutions

Question asked by dscarana on Feb 18, 2011
Latest reply on Jun 8, 2011 by lachlanpeters

Hello team,


In a UC migration scenario from CUCM 6.1 to CUCM 8.5 there is the need to preserve interoperability (guaranteed with release 6.1) with the following Genesys solutions (and versions):


v4.5 – Express Voice – SS

v7.6 – Genesys Outbound Voice

v7.0 – Call Concentrator


Has the interoperability with these platforms been tested and thus is also certified for CUCM release 8.5?

Thanks for your help,