Hello team,
In a UC migration scenario from CUCM 6.1 to CUCM 8.5 there is the need to preserve interoperability (guaranteed with release 6.1) with the following Genesys solutions (and versions):
v4.5 – Express Voice – SS
v7.6 – Genesys Outbound Voice
v7.0 – Call Concentrator
Has the interoperability with these platforms been tested and thus is also certified for CUCM release 8.5?
Thanks for your help,
Dimitri
Genesys needs to provide integration documents specific to their portfolio.
Please refer to the Partner lookup tool to determine the versions which have been interoperability tested here:
http://developer.cisco.com/web/partner/search
Regards-
George
Geogary,
Thanks much for providing a response, however this is a public community and not everyone is a partner with access to that link. For those who aren't partners, can you provide them with information as well?
thanks much,
Laura
Collaboration Community Manager
Did you try the link? A login is not required.
In that link all the references are to the Genesys T server only tested up to CUCM 7.1. Under CUCM 8, it mentions N/A
Srini
Hi,
Thank you for your answear.
I've alredy looking for some documents about this integration at that link but a didn't find anything about (CUCM 8.0 and 7.1)
Could you send me the link that describe integration between T-Server and CUCM 7.1 ?
Regards,
Evandro
There is no document in that link. Only the fact that the testing has been done. As the other person from Cisco mentions the document needs to come from Genesys
Srini
Genesys provides integration documents specific to Genesys products. Please contact Genesys for Genesys integration documents.
Genesys is currently testing interoperability with 8.0. We expect to know the results by end of month. Check back on the Partner Search page where the results will be posted.
Hi,
CUCM8.5 needs T-Server updated to 8.1. Genesys is releasing T-Server 8.1 at the end of July 2011.
But I wouldn't be jumping on to fast.
Hi,
I'll need do an integration between CUCM 8.0 and Genesys (T-server). Do you have any documents about this integration ?
Kind Regards,
Evandro