CUCME Unified CallConnector functionality

Discussion created by mgrajews on Feb 8, 2011
Latest reply on Feb 10, 2011 by mdaftary



I have 2 short questions regarding the “presence” functionality of CallConnector:


-         1) While using CallConnector on CCME is it possible to see presence status of another user (is his line busy or not?) even if he doesn’t have CallConnector software installed?

-         2)  Is this feature real-time (changing based on the line availability) or based on the status that a person has chosen on his CallConnector?

Basically I'm looking for a solution for a secretary that will allow her to track the availability of other employees by monitoring their telephone lines (I'm talking about around 160 users, so it should be an application and not a 7915/7916 extension)





ThThanks in advance