AnsweredAssumed Answered

CUPC 8.0 Won't startup..the login fields never appear

Question asked by jeremiah88 on Jan 20, 2011
Latest reply on Feb 14, 2013 by

I am working on a large Presence Deployment and we rolled out the CUPC 8.0 client to several desktops...  The clients are a mix of Windows XP and Windows 7...  On both OS's I am seeing a random issue where after starting the CUPS client that application starts, but hangs on the "Splash" screen and the login fields where you input your USERNAME and Password and where you set the Presence Server IP never shows up.  this is not happening on all of the clients, only about 25%, but I am not sure why.  I can't get past this, can't get to the "problem report" or anything else.  I have tried to uninstall and reinstall, but this does not correct the issue.  Any Ideas?  Has anyone else seen this issue or been able to overcome it?


Message was edited by: Jeremiah Plaskett