AnsweredAssumed Answered

CUPC 8 blue screen of death when trying to connect to desk phone

Question asked by apatel@nexsenpruet.com on Jan 20, 2011
Latest reply on Oct 7, 2011 by jconi

I am using the very latest build of CUPC 8 on a HP laptop.  Its running XP Professional SP3.  When I am on a wireless connection everything works perfectly.  When I am on a LAN connection and using the softphone, everythign works perfectly.  If I try to use a LAN connection and connect to my desk phone, I get a BSOD every single time.  It will log in, contacts will populate, and a few seconds later it will blue screen.

 

So far I have updated my network drivers, updated my VPN client, and updated CUPC.

 

On Windows 7, all is well.  TAC hasnt been very helpfull as I cant even get a response from them.  Has anyone seen anything like this? 

 

 

 

Thanks

 

 

Alkesh

Outcomes