AnsweredAssumed Answered

Associating device extension and voicemail inbox in 7.0

Question asked by dancumming on Nov 11, 2010
Latest reply on Nov 17, 2010 by andruxavier

Hello,

 

In the past a company has managed our Call Manager and Unity servers but I would like to be more involved in administration of our system.  This is probably a simple question but I am only able to do what I can figure out on my own.  How do you associate a phone extension with a voicemail inbox?  For example if I wanted extension 1234 to ring and then go to voicemail inbox 4321.  Another example (and possibly a separate question) would be if I wanted the phone assigned to extension 1234 to dial into voicemail inbox 4321 when I hit the "messages" button.  Could someone give me steps on how to do this or point my to a guide.  Any help would be appreciated.  Please let me know if  you need any further details.

 

We are running...

 

Cisco Unified CM Administration 7.0.2.2

Cisco Unity Connection Administration 7.0.2.1

 

Thank you

 

Dan

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