AnsweredAssumed Answered

Associating device extension and voicemail inbox in 7.0

Question asked by dancumming on Nov 11, 2010
Latest reply on Nov 17, 2010 by andruxavier



In the past a company has managed our Call Manager and Unity servers but I would like to be more involved in administration of our system.  This is probably a simple question but I am only able to do what I can figure out on my own.  How do you associate a phone extension with a voicemail inbox?  For example if I wanted extension 1234 to ring and then go to voicemail inbox 4321.  Another example (and possibly a separate question) would be if I wanted the phone assigned to extension 1234 to dial into voicemail inbox 4321 when I hit the "messages" button.  Could someone give me steps on how to do this or point my to a guide.  Any help would be appreciated.  Please let me know if  you need any further details.


We are running...


Cisco Unified CM Administration

Cisco Unity Connection Administration


Thank you