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CUCM voice recording

Question asked by nkariyawasam on Aug 19, 2010
Latest reply on Sep 1, 2011 by Srinivasan Kilambi

Hi,

 

In the Cisco Unified Communications Manager Features and Services Guide, Release 7.1(2) - Under  "Monitoring and Recording " section;

 

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fsmr.html#wp1050068

 

We can add SIP trink to point to a recording server. It also says that Nice and WItness has been tested. But as I know, the Cisco QM applicaiton can

also do the recording. Can't we user QM directly interfaced with CUCM for recording ?

 

Nk.

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