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Unity Connections Tab Not Available in RTMT

Question asked by on Mar 29, 2010
Latest reply on Mar 29, 2010 by ladougla

In attempting to perform some troubleshooting on Cisco Unity Connections 7.0 I've downloaded the RTMT plug-in from the server. When I bring up RTMT the Unity Connections TAB or Unity Connections Menu does not appear. I've un-installed and re-installed the plug-in which comes directly from the Unity Connections server. I've also checked the services running from the services web page and see that all services are active and running. Should I close and re-open these services? Any help is appreciated.