Hi all,
We managed to upgrade to CUCM beta version 8.0.0.99141-4.
What we need now is the license files to be uploaded. I guess we need new ones, right?
Could you please help me with this? Below is the message displayed on the CUCM web, after logging in:
stem version: 8.0.0.99141-4
Licensing Warnings:
Software Version license is missing. Call Manager Service will not start. Please upload SW Feature license file.
Thank you in advance
raluca.butnaru,
For technical support questions, such as yours, I recommend you contact Cisco Technical Assistance Center (if you have valid support contract) or use the complimentary Cisco Support Community at https://supportforums.cisco.com/index.jspa.
This Collaboration Community is aimed at non-technical support issues including business and IT trends, process, requirements, organizational and cultural issues, and opinions. Also, this community covers architectures, product features and functions, general licensing (not specific debug issues), and the like. Best practices are shared. Cisco experts from Cisco product management, advanced services, technical marketing engineer teams, solution marketing, CTO, etc are responding to quesstions alongside non-Cisco visitors to the community. Topics range from general collaboration to Cisco Collaboration Solutions.
Hope that helps clarify,
Laura Douglas
Cisco Collaboration Community Manager
In my 14 years of experiance of working with Cisco and installing and upgrading their software You will have to call them direclty. TAC can be reached at 1 800 553 2447
I have found it better to open a case online first and then call them with your already created case number.
If you do not have maintenace your not going to get an help though. You may have to go through your cisco account team that assisted you with your purchase.
Hope that helps.
Del