Cisco announced at Global Partner Summit in 2014 that Gold and Premier Certified Partners will be required to meet the NEW HYBRID IT REQUIREMENT.


See presentation and recording from WebEx training session "Hybrid IT - Gold and Premier Recertification Process - 25 November PIW"

http://tools.cisco.com/pecx/login?URL=searchCourse%3FcourseId%3D00080535 (PDF presentation)

http://tools.cisco.com/pecx/login?URL=searchCourse%3FcourseId%3D00080536 (WebEx recording)

 

WHAT IS HYBRID IT

Hybrid IT is the result of combining internal and external services, usually from a combination of internal and public clouds, in support of a business outcome

 

WHY HYBRID IT

Cisco Premier and Gold certification requirements have been traditionally focused on selling (on premise) solutions. We now require our Cisco Premier and Gold Certified Partners to include cloud or managed service offerings into their overall portfolio of offerings in order to provide end-customer with an option of how to consume the technology.  See more

 

UNDERSTAND MORE

Go to Cisco PEC http://cisco.partnerelearning.com/Saba/Web/Main -> enter "Hybrid IT" into Search window. You will be able to find list of WebEx recordings and PDF presentations on topics related to Hybrid IT, to give you example:

- Hybrid IT Re-Certification Process

- Hybrid IT Services and Enablement

- Hybrid IT CSApp application and audit requirements

- Cloud Consumption as a Service

- CMSP and Intercloud

- Business Transformation Services and Solutions

 

GOLD REQUIREMENTPREMIER REQUIREMENT

Gold Certification - Partner Central - Cisco Systems

1 BUSINESS VALUE PRACTITIONER

4 CLOUD OR MANAGED SERVICE OFFERINGS

- within the 4 Services min. 1 has to be cloud and 1 has to be managed type

- within the 4 Services at least 1 must be either Cisco or Cisco Powered

Premier - Partner Central - Cisco Systems

1 CLOUD OR MANAGED SERVICE OFFERING


CISCO CLOUD and MANAGED SERVICECISCO POWERED CLOUD and MANAGED SERVICECISCO-BASED PARTNER CREATED SERVICE

Definition: Cisco Cloud and Managed Services

 

Built by Cisco


Role of Cisco - Service Provider

Role of Partner - Reseller of the service


Definition of Option 1: Cisco CMSP Powered Certified Provider


Service Built by Cisco Partner

Cisco Based

Service Certified and Powered by Cisco


Role of Cisco - validates design and certifies partner's NOC location. Provides partner with Powered Certification and  financial rewards

Role of Partner - CMSP Powered Certified Service Provider


Definition of Option 2: CMSP Reseller

 

Service Built by CMSP Powered Certified Provider

 

Role of Cisco - certifies Cisco CMSP Powered Certified Provider and approves Cisco CMSP Reseller

Role of Cisco Powered Certified Partner - Powered Certified by Cisco for the service

Role of Partner (Reseller) - Approved as CMSP Reseller for the Powered Service

Definition: Cisco Based Partner Created Services


Built by Cisco Partner

Cisco Based

Not-certified by Cisco

 

Role of Cisco - validates service documentation during Certification application and Audit

Role of Partner - Service Provider

Cisco Cloud Services

1. Web Security (Scansafe)

2. WebEx

3. Energy Management

as a Service

4a. Meraki*

5. Cloud Consumption aaS NEW!


Cisco Managed Services

4b. Meraki*

 

Note: Cisco Meraki Service can be selected by Partner as either "Cisco Cloud" or "Cisco Managed" Service (cannot be selected as both)

Cisco Powered Cloud Services

1. UCaaS based on HCS

2. CCaaS based on HCS

3. TPaaS

4. IaaS

5. DaaS

6. DRaaS

7. FnSaaS

8. BYODaaS

9. SAP Hana

10. IWANaaS

11. HSaaS

 

Cisco Powered Managed Services

12. BC

13. Unified CC

14. BV

15. IS

16. IP Trunking

17. ME

18. MPLS VPN

19. SP Wifi

20. DSoS

21. MS

Cisco-Based Partner Created Cloud Service

Must be built on a Cisco

reference architecture (examples).


Cisco-Based Partner Created Managed Service

Managed Service is such offer where the key features of the service are provided by Cisco device(s), or a network-based service is built on Cisco Infrastructure AND the service includes monitoring  and management of Cisco equipment owned or leased by end-customer

 

Note: Cisco Partner can get such service audited/certified by Cisco in which case they can become CMSP Certified Powered for the service.

If the service cannot be CMSP certified for whatever reason, Cisco Partner can still use the service towards Hybrid IT Requirement as long as is Cisco Based.

CSApp Requirement

1. Complete Questionnaire

2. Upload Marketing Description

2. Upload SLA with end-customer OR SLA Template

(Download powerpoint "Cisco Cloud and Managed Service" attached to the bottom of this post)


Gold Audit Requirement

1. Refer to section 2.1.7 "Hybrid IT Pre-requisite"

2. Refer to section 5.7 "Hybrid IT"

(Download powerpoint "Cisco Cloud and Managed Service" attached to the bottom of this post)

CSApp Requirement for Option 1

1. Complete Questionnaire

2. Upload Marketing Description

3. Upload SLA with end-customer

(Download powerpoint "CMSP Powered Certified Provider - Option 1" attached to the bottom of this post)


Gold Audit Requirement for Option 1

1. Refer to section 2.1.7 "Hybrid IT Pre-requisite"

2. Refer to section 5.7 "Hybrid IT"

(Download powerpoint "CMSP Powered Certified Provider - Option 1" attached to the bottom of this post)

 

 

CSApp Requirement for Option 2

1. Complete Questionnaire

2. UPload Marketing Description

3. Upload SLA with end-customer

4. Upload contract with CMSP Provider

(Download powerpoint "CMSP Powered Certified Reseller - Option 2" attached to the bottom of this post)

 

Gold Audit Requirement for Option 2

1. Refer to section 2.1.7 "Hybrid IT Pre-requisite"

2. Refer to section 5.7 "Hybrid IT"

(Download powerpoint "CMSP Powered Certified Reseller - Option 2" attached to the bottom of this post)

CSApp Requirement

1. Complete Questionnaire

2. Upload Marketing Description

3. Upload SLA with end-customer

4. Upload network topology

5. Upload list of tools used for managing and monitoring service

6. Upload ITIL Foundation v.3 certificate

7. Upload 4 documents from the Service Lifecycle process

(Download powerpoint "Cisco Based Partner Created Services" attached to the bottom of this post)


Gold Audit Requirement

1. Refer to section 2.1.7 "Hybrid IT Pre-requisite"

2. Refer to section 5.7 "Hybrid IT"

(Download powerpoint "Cisco Based Partner Created Services" attached to the bottom of this post)

 

CMSP Certification Requirements

Refer to CMSP Program Website

Hint: engage with your local Cisco and local Cisco Cloud Leader

Key Benefits: Choice between receiving VIP Rebate on the service bookings or getting Higher baseline discount (CMSP simplified pricing), Cisco MDF funds, Cisco's big bet funding support on the initial investment, Cisco's Sales people compensation on the service, etc.

 

CMSP Reseller Role

Refer to Services Reseller Website

Hint: to easier locate CMSP Service Provider and their service offering available in your country, use Virtual Cloud Connection

Key Benefits: VIP rebate on the service bookings, Cisco Sales people compensation on the service, etc.

 

 

UNDERSTANDDECIDEACT

What is the market and opportunity for Cloud? What are the roles? What do you need to think about and address?


Partner Interactive Webinar (PIW)

1 hour WebEx sessions (1:many)

- focused on Sales & Technical content. Click here to sign up.

How do you decide about the role you wish to play? How do you enter the market?


 

Partner Business Transformation

1 day live workshop (1:many)

- addresses the scope and impact of key changes required to evolve the Partner¹s Business to capitalise on the market interest and opportunity for Cloud Services.

Contact Chloe Boemen to sign up.

Course Details | Innovise ESM

How do you structure, organise and reward your sales teams? How do you enable your sales organisation?


Hybrid IT Practice Builder Program

2 days workshop (1:1)

- Help to improve your cloud and managed services businesses

- Create a clear go-to-market, a unique value proposition, qualified leads, business outcome sales and scalable quality.

Click here to register

http://www.hybriditpracticebuilder.com/

 

WHAT ARE THE COMMON QUESTIONS I CAN EXPECT FROM CISCO AUDITOR?

How do you sell or resell your service to your end-customer?

How do you manage the service?

What is your natural service sales cycle?

What is your process for service renewal with the end-customer?

Do you offer additional service benefits for further service adoption?

Do you measure and review satisfaction with your end-customer? And if you are reseller, do you engage your Service Provider in these discussions?

Do you conduct periodic reviews with your end-customer? What is your process of engagement