Cisco has had Outlook integration for its Jabber client for some time and many customers find it a useful productivity aid. Although Microsoft is undoubtedly the leader when it comes to Enterprise Email, a significant number of organizations still use IBM’s Domino messaging platform. Just like their colleagues who use Outlook, Notes users can also now benefit from Cisco Unified Communications tools embedded within their email cockpit. This is the result of close collaboration between Cisco and one of our leading development partners PSTech, which has led to the development and release of the “PSTech Cisco Jabber integration with IBM Notes”.


Jabber for Notes Screenshot:




What’s Jabber for Notes? Simply speaking it’s an integration that provides three main capabilities:


  1. Jabber can now inject presence information into a Notes client and your buddy status information will be propagated throughout the application.
  2. You can start an Instant Message chat session, using Jabber, from within Notes
  3. Users can click to call directly from emails and other locations where presence and phone numbers are exposed within the IBM client.


The integration itself takes the form of a standard IBM eclipse plugin, which means it can be deployed using standard Domino desktop and policy tools. Take a look at the video demonstration referenced below that shows Cisco Unified Communications functionality embedded inside the IBM Notes platform.


Click here to play the Jabber for Notes Demonstration


To be able to use this integration there are some basic things you need to be aware of and I’ve bulleted these below:


  • The Jabber for Notes integration is supported for Notes versions 8.5.3 and 9.0.
  • Any Jabber version from 9.2 upwards can be used with the integration.
  • Jabber for Notes is support for both WebEx Messenger and Cisco IM and Presence (CUP).
  • Anyone can download the client for free but PSTech will charge for support and upgrade licensing.
  • A Sametime client still needs to be installed in Notes but will exist in a deactivated state. No backend Sametime Server is required.


For further details on the Jabber for Notes integration, please contact PSTech via email ( or visit their web page.