Can be issued at any time after receipt of order, but not after (part of) order has been "ship confirmed". It contains an overview of all ordered products and net prices.

"A pro forma invoice is much the same as a commercial invoice which, when used in international trade, represents the details of an international sale to customs authorities. A pro forma invoice is presented in the place of a commercial invoice when there is no sale between the sender and the importer (for example, in the case of an RMA for replacement goods), or if the terms of the sale between the seller and the buyer are such that a commercial invoice is not yet available at the time of the international shipment. A pro forma invoice is required to state the same facts that the commercial invoice would and the content is prescribed by the governments who are a party to the transaction."

For countries outside the EU, you will need to provide a Pro-Forma Invoice upon pickup to enable export of trade-in gear. The "valuation" of the products should be a generic estimate by you of current equipment value; it used ONLY to aid in processing through customs. Typically valuation is based on residual book value or fair market value. There is no financial/taxation impact to you from assigning a value for this equipment, as this is for export purposes only.

Original invoice, issued automatically after leave of items from Cisco premises. This document requires payment of (part of) the order by the customer to Cisco. It contains data to support financial transactions.

Remittance and Pro Forma Invoice can be obtained via the Invoice Tool.


Logistics and Returns

Logistics and Returns offers partners the opportunity to gain valuable insight and direction relating to Cisco’s Logistics and Returns programs and processes. Partners are able to access several forms of content that address policy, process and tools.