See our

Oracle CX CRM Integration for Cisco Contact Center UCCE software in action!

 

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We enhance Oracle's Service Cloud CRM solution.

 

 

Key Features

 

  • Provides functionality for multichannel contact centers beyond the simple voice integrations available on the market today.

 

  • Configurablescreen pops with customer data and interaction history. The b+s gadget reduces handle time, speeds issue resolution, and enables faster call processing by providing agents with screen pops of customer information at the time the interaction arrives.

  • A “single pane of glass” approach eliminates fumbling between applications, providing agents with access to tools, customer information, and interaction management in a single GUI.

 

 

Questions? Then book your individual meeting right now and right HERE!

 

 

We love to build intelligent Cisco Contact Center solutions!

 

Team Bucher + Suter

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