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Oracle CX CRM Integration for Cisco Contact Center UCCE software in action!



We enhance Oracle's Service Cloud CRM solution.



Key Features


  • Provides functionality for multichannel contact centers beyond the simple voice integrations available on the market today.


  • Configurablescreen pops with customer data and interaction history. The b+s gadget reduces handle time, speeds issue resolution, and enables faster call processing by providing agents with screen pops of customer information at the time the interaction arrives.

  • A “single pane of glass” approach eliminates fumbling between applications, providing agents with access to tools, customer information, and interaction management in a single GUI.



Questions? Then book your individual meeting right now and right HERE!



We love to build intelligent Cisco Contact Center solutions!


Team Bucher + Suter

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Der Dank geht an unsere geschätzten Parter, Kunden und Mitarbeitenden! Wir freuen uns über den erfolgreichen Markteintritt unserer b+s Cloud Services (powered by Cisco HCS) für Unified Communications as a Service (UCaaS) und Contact Center as a Service (CCaaS).

Hier erfahren Sie mehr über unsere b+s Cloud Services:

Bucher + Suter: Cloud Services Powered by Cisco HCS




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