Oracle CX CRM Integration for Cisco Contact Center UCCE software in action!
We enhance Oracle's Service Cloud CRM solution.
- Provides functionality for multichannel contact centers beyond the simple voice integrations available on the market today.
- Configurablescreen pops with customer data and interaction history. The b+s gadget reduces handle time, speeds issue resolution, and enables faster call processing by providing agents with screen pops of customer information at the time the interaction arrives.
- A “single pane of glass” approach eliminates fumbling between applications, providing agents with access to tools, customer information, and interaction management in a single GUI.
Questions? Then book your individual meeting right now and right HERE!
We love to build intelligent Cisco Contact Center solutions!
Team Bucher + Suter