BAAO Support (Text Only)

Document created by swerther on Jan 30, 2017Last modified by swerther on Jan 30, 2017
Version 2Show Document
  • View in full screen mode

Please use the following options to reach BAAO Support. These methods will be available from 1/29 through 3/9.


  1. Raise a help desk ticket from inside the BAAO platform by clicking on the “?” at the top right of the banner. This will generate an email to the support desk. We suggest you include a screenshot to help troubleshoot your issue.
  2. Send an email with a screenshot of the issue to sc-baao-support@cisco.com
  3. Contact the 24/7 Support Hotline:
    1. Join WebEx meeting by clicking here
      Meeting number: 205 791 146
      Meeting password: BAAOSupport (22267877 from phones and video systems)
    2. Join by phone
      +1-866-432-9903 Call-in toll-free number (US/Canada)
      +1-408-525-6800 Call-in toll number (US/Canada)

                For global call-in numbers, click here

                Access code: 205 791 146

Attachments

    Outcomes