Express Configuration API FAQ

Version 2
    1. How do I connect to the database to add, edit and remove records?
    2. How do I determine if the first or second server is currently Master?
    3. How do I make a user an Administrator?

     

    QHow do I connect to the database to add, edit and remove records?

     

    AFor connecting to the database, the standard database admin account will not always work.  You should use the root user account. You then need to grant rights to that user. For example:

     

    grant connect to root;

     

    and

     

    grant dba to root;

     

    QHow do I determine if the first or second server is currently Master?

     

    AIf you use wallboard software in a High Availability (HA) deployment of Unified CCX and do not want any manual intervention in case of a failover, you must upgrade your wallboard software.

    QHow do I make a user an Administrator?

    AFinesse caches data, so you need to wait for the cache to clear, after you make the user an admin.