Which Test Should I Choose?

Version 12

    The services described below form the core offerings for the CPOC Labs. All Global CPOC labs offer the custom testing service (on-site and virtual / remote) where a new network is newly built for each CPOC engagement.

     

    2-Day and 5-Day Custom Test - Onsite at a CPOC Facility or Virtual

    During a 2-day or 5-day custom test, we build a portion of your customer's future network for testing and validation. The network built will mirror a subset of the network that the customer is planning on deploying or migrating to. The scope of the network being tested can include the addition of a new line card or chassis into a portion of the network all the way to a complete re-design of an existing network or a brand new installation. The type of tests include testing new features, performance, scalability, and high availability of network elements.

    The scheduling and planning process for a custom test usually begins 2 - 3 months prior to the customer week. Planning for a custom test includes finalizing a test plan (detailing the testing steps), the network topology, and list of equipment (including third party equipment and test tools). Generally, the account team and/or partner engineers work with the CPOC engineer one week prior to the customer arrival to ensure that all the test cases are working as expected.

    The difference between a 2-day and 5-day engagement is usually the number of test cases or complexity of the tests being conducted. However, the essential planning steps for both engagements remains the same.

    The scope of a Virtual CPOC custom test is similar to that of an on-site test. The key differentiator is that the participants (including the account team, partners, and customer) access the network remotely from their respective local sites, such as a local Cisco office. The remote testing experience is facilitated and enhanced by leveraging TelePresence, video, WebEx and other collaboration tools. The goal is to let the remote participants get a holistic view of the testing, participants and equipment to mimic the in-lab experience.

    The Virtual CPOC service should be utilized when travel is not possible due to budget constraints or other factors. For more information on virtual engagements, click here.

     

    Pre-Built Static Test (PBST) - Onsite at a CPOC Facility or Virtual

    In a limited number of technology areas, there are pre-built testbeds that can be utilized for testing. These demos are geared toward customers who want in-depth knowledge about a solution but do not necessarily need to see a custom-built network. As the name suggests, PBSTs are networks that have already been built to showcase a particular technology solution, such as security, wireless or data center. They are generally built using a standard reference architecture (as defined by various other Cisco teams) and modified to reflect common solutions and products requested by account teams.

    Since the network under test has already been built, a PBST engagement can be scheduled relatively quickly. It is used by account teams to get their customer hands-on experience of a new solution in a short amount of time. Generally, the duration of test is anywhere from a few hours to 1-2 days, depending on the level of depth the customer wants to see. Still not sure if a PBST is the right option for your customer? Click here for situation-specific answers. For a list and details on current PBSTs, click here.

    The scope of a Virtual PBST is similar to that of an on-site PBST. The key differentiator is that the participants (including the account team, partners, and customer) access the network remotely from their respective local sites, such as a local Cisco office. The remote testing experience is facilitated and enhanced by leveraging TelePresence, video, WebEx and other collaboration tools. The goal is to let the remote participants get a holistic view of the testing, participants and equipment to mimic the in-lab experience.

    The Virtual CPOC service should be utilized when travel is not possible due to budget constraints or other factors. For more information on virtual engagements, click here.

     

    SE Managed CPOC Test

    For an SE-Managed CPOC, the account team and/or partner are responsible for network configuration, testing and presentation of results for the customer. The CPOC only assists in the network build out and possibly some minor configuration and test tool help as necessary.

    Since SE-Managed visits are driven by the account team, it is not a requirement to submit a full test plan to CPOC (although it is highly recommended). However, CPOC does require an equipment list, network diagram, and a list of test objectives.

     

    button (8).png