How to get EIM-WIM 9.0 templates?

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Created by: GREG SMITH on 25-03-2013 07:45:51 AM
Hi,
can anyone tell me where I can get the EIM-WIM 9.0 templates.  On the Developer website
I canonly see the older EIM-WIM 4.4 templates.  Are the new 9.0 templates downloadable
from elsewhere?
 
Greg Smith

Subject: RE: How to get EIM-WIM 9.0 templates?
Replied by: Rodrigo Covarrubias on 25-03-2013 05:15:01 PM
Hi Greg, would you mind to share the link of WIM-EIM 4.4 templates for CUIC?

Best Regards

Subject: RE: How to get EIM-WIM 9.0 templates?
Replied by: GREG SMITH on 25-03-2013 07:36:46 PM
The EIM-WIM 4.4 templates, documentation and screenshots are in the Contact Center Reporting (CCR) Developer Center
on the Documentation Tab.  The link is http://developer.cisco.com/web/ccr/documentation
You need to scroll down the page a bit, and you will find the EIM templates just after the CVP 8.0 templates.
 
But I am still seeking the new EIM-WIM 9.0 templates if anyone can help.
 

Subject: RE: How to get EIM-WIM 9.0 templates?
Replied by: Michael Oldham on 25-03-2013 08:20:49 PM
GREG SMITH:
Hi,
can anyone tell me where I can get the EIM-WIM 9.0 templates.  On the Developer website
I canonly see the older EIM-WIM 4.4 templates.  Are the new 9.0 templates downloadable
from elsewhere?
 
Greg Smith

 
The 4.4 templates should work for you. 
 
Michael
 
 
 

Subject: RE: How to get EIM-WIM 9.0 templates?
Replied by: Carmen Logue on 26-03-2013 10:37:29 AM
Hi -- The EIM/WIM 9 reports were delayed.  I expect them to be available from the Documentation are here by end of April 2013.

Subject: RE: How to get EIM-WIM 9.0 templates?
Replied by: David R. Salazar G. on 08-04-2013 01:10:13 AM
Hi Everyone,
 
Do I need a special enviroment or configuration in order to import this reports? When I tried I got this error: "Import could not be completed: 3 JSP.ReportManager.Import.multipleErrors_undefined"
 
Thanks in advance,
David

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