Annoucement on Local gateway for IVR Calls

Version 1
    This document was generated from CDN thread

    Created by: Hariharan S on 06-03-2013 01:44:18 AM
    Hi Experts,
    I have a Ingress/VXML gateway talking to CVP. Since the latency is more than 200 MS i hear around 4 to 6 seconds delay in call to play the first prompt. I could see it is due to WAN delay. But i am seeing a bug "csctd31704" and since we are running CVP 8. As per SRND
    "• On the survivability service, the setting for "wan-delay-ringback" can be set to 1 to add a ringback tone during longer than normal call setup times with IVR."
    "• Setting WAN Delay to zero will have the effect of immediately playing holdmusic.wav and then playing it for a minimum of 5 seconds."
    I see after changing this on survivability.tcl still ringback is not prompting intead it is silence / dead air till first prompt getting played.
    My Query:
    Is there a way we can make the Music on Ring for the caller in local gateway using a TCL Script parallely transfer the call to VXML till first prompt gets played ? So users wont experience a silence till first prompt ?
    I am sure you guys might have fixed issues similar to the Query..Please assist on this.
     
    Thanks in advance for your support and co-operation.
     
    With Regards,
    Hariharan.S
     
     
     

    Subject: RE: Annoucement on Local gateway for IVR Calls
    Replied by: Hariharan S on 06-03-2013 03:51:32 AM
    Thank you sir.

    Subject: RE: Annoucement on Local gateway for IVR Calls
    Replied by: Raghavendra Gutty Veeranagappa on 06-03-2013 03:34:19 AM
    Hi Hariharan,
     
    please post CVP queries in below forum
    http://developer.cisco.com/web/cvp/community
     
    Thanks,
    Raghavendra