UCCX: determining agent status in UCCX DB

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    This document was generated from CDN thread

    Created by: Jeff Rector on 14-01-2013 03:28:33 PM
    I have a question about active status of a Uccx resource. When Unified CM deletes the resource or changes the resource login name(User ID), it doesn't change the active field in the UCCX DB. In the UCCX admin page it does show up in the “inactive Agents” 
     
    I want to ask what information in the Uccx database how can you determine if the resouces is active or inactive even though the Active field in the DB is set to "t" (true)?

    Subject: RE: New Message from Jeff Rector in Unified Contact Center Express CTI (UCC
    Replied by: David Lender on 14-01-2013 03:39:12 PM
    Jeff, this forum is for UCCX CTI protocol questions.  I don’t think you’ll get much response regarding the UCCX DB.  I suggest you try the forums on cisco.com
    Here  https://supportforums.cisco.com/community/netpro/collaboration-voice-video/contact-center

    Subject: RE: New Message from Jeff Rector in Unified Contact Center Express CTI (UCC
    Replied by: Jeff Rector on 15-01-2013 08:57:10 AM
    Thanks for the heads up!  I wasn't aware of that other forum.