Scripting Assistance

Document created by cdnadmin on Jan 25, 2014
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Created by: John Sang on 13-12-2012 04:12:47 PM
I need to create a script where when a caller dials in depending on the time of day and day of the week it will send the call into a queue.  Any other time it will be sent to a voicemail.  The script also needs to check on certain days to playback a holiday message.  I have'nt touched CCX before so this will be my frist script.  I need to understand what variables to set and how to go about structuring the script.  Thanks in advance.