Dial URI and AppId

Version 1
    This document was generated from CDN thread

    Created by: Marcin Szydelko on 08-12-2012 05:29:38 AM
    Hi !
    I have a problem with URI: Dial:number:1:appId - My app  close when phone dial number when i use button with this URI on CCM 8.6. ...
    CiscoIPPhoneGraphicFileMenu appId="Example/Example"
    Dial:1234:1:Example/Exaple  
    Thank you in advance for your help!
    Martin

    Subject: RE: Dial URI and AppId
    Replied by: Adrienne Moherek on 02-01-2013 12:20:31 PM
    Hi Marcin,
    Which phone model are you using?
    Thanks,
    Adrienne

    Subject: RE: Dial URI and AppId
    Replied by: Marcin Szydelko on 15-01-2013 02:59:57 AM
    Hi,
    I'm using 7971 and 7975 with SCCP75.9-2-3S
    Thanks
    Marcin

    Subject: RE: Dial URI and AppId
    Replied by: Adrienne Moherek on 23-01-2013 05:34:55 PM
    Hi Marcin,
    Can you provide me the full XML you are sending to the phone as well as the image you are using? I'd like to make sure everything is set correctly.
    Thanks,
    Adrienne

    Subject: RE: Dial URI and AppId
    Replied by: Marcin Szydelko on 24-01-2013 03:39:28 AM
    Hi
    This is my code
    <CiscoIPPhoneGraphicFileMenu appId="Sample/Test">
    <Title>...
    <Prompt>...
    <LocationX>...
    <LocationY>...
    <URL>...
    <MenuItem>...
    <Name>...
    <URL>Dial:1234:1:Sample/Test</URL>
    <TouchArea>
    ....

    When i press TouchArea on screen , phone is dialing 1234, and app is closed, not minimized.
     
    Thanks
    Marcin
     

    Subject: RE: Dial URI and AppId
    Replied by: Marcin Szydelko on 05-02-2013 08:12:58 AM
    this happens on 7975 and 7971, but on 9971 is ok - i press TouchArea on screen , phone is dialing 1234, and app is  minimized, when call's end app is popup.
    Thanks

    Subject: RE: Dial URI and AppId
    Replied by: Adrienne Moherek on 07-02-2013 05:17:02 PM
    Hi Marcin,
    I was able to reproduce the issue. I'll find out if there is a way to prevent the app from closing.
    Thanks,
    Adrienne

    Subject: RE: Dial URI and AppId
    Replied by: Adrienne Moherek on 18-02-2013 11:13:00 AM
    Hi Marcin,
    The phone's behavior is working as per design, and there is not a way to prevent it from closing.
    Thanks,
    Adrienne