Cisco Agent Desktop state change thru IpPhone service

Version 1
    This document was generated from CDN thread

    Created by: Thomas Johannesen on 27-03-2012 07:26:04 AM
    Hey.
     
    Anyone have any idea about have to make a service on the ipphone that changes the state on the agent desktop. 
     
    I know have to build ipPhoneServices byut have never made any integratoin for remotely change the agent desktop status.
     
    It is not an option to use the IpPhoneagent instead of the agent desktop because of alot of integration with inbound calls.
     
    Hope anyone have an idea.
     
    Regards
    Thomas

    Subject: RE: Cisco Agent Desktop state change thru IpPhone service
    Replied by: David Lender on 16-04-2012 10:36:03 AM
    There is no integration between the IP Phone service API http://developer.cisco.com/web/ipps  and UCCX CTI protocol.