APIs for call logs

Version 1
    This document was generated from CDN thread

    Created by: Rajesh Gadipuuri on 05-03-2012 02:57:52 PM
    Guys:
     
    I'm not sure whether this is the right forum to post this question. I'm just wondering wherher CISCO has provisioned any SOAP/REST APIs to access call logs (dailed, received, missed) from Call manager. If so, pls point me to wiki page or docs.
     
    Thank you very much in advance

    Subject: RE: APIs for call logs
    Replied by: David Staudt on 08-03-2012 03:59:21 PM
    This information is compiled by the phone, and is normally not available except via the Directories button on the phone.
     
    It would be possible for an application to compile similar information via accessing UC Manager Call Detail Records, or by monitoring call events in real time via CTI (TAPI or JTAPI), however either would be a significant undertaking and have various caveats.