Finesse Logs

Version 1

    Subject: RE: Finesse Logs
    Replied by: Andrew Higgins on 07-02-2012 10:08:43 AM
    It's in the install guide.  Page 24.

    http://www.cisco.com/en/US/partner/products/ps11324/prod_installation_guides_list.html
    This document was generated from CDN thread

    Created by: Kevin Pickard on 07-02-2012 10:04:24 AM
    With the FCS release and no root access how are we supposed to get at the Finesse logs for debugging? We are trying to diagnose some issues we are having with Finesse (Daniel should be making some postings soon on them).

    Subject: RE: Finesse Logs
    Replied by: Kevin Pickard on 08-02-2012 11:04:21 AM
    Thanks Andrew. I had seen that before but had forgotten it.

    What do people use for a SFTP server? I have tried 2 different ones but Finesse seems to have an issue with them. The last I tried is Filezilla Server. I enabled secure FTP with self-signed certs. All looks okay but when I try to transfer the logs I see the connect on the Filezilla side but then the Finesse side immediately drops the connection after the welcome message. I even tried changing the welcome message to nothing but Finesse still drops the connection. The error it gives is "Could not connect to host <my ip> on port <port>. Please verify SFTP settings."

    Subject: RE: Finesse Logs
    Replied by: Andrew Higgins on 08-02-2012 02:17:47 PM
    Cygwin + OpenSSH package has worked fine for me.