Call Manager connectivity issue from CCIX JVM

Version 1
    This document was generated from CDN thread

    Created by: Divya Pillaivakam Sampath on 17-01-2012 12:40:16 AM
    Hi,
     
    We are using AXL API for communicating with Call manager for various operations like getUser, addUser etc..
     
    When I tried accessing getUser operation from a CCIX JVM, I see below exception in the error logs:
     
     java.lang.NullPointerException
     at com.webservices.callmanager.AXLAPIServiceStub.getUser(AXLAPIServiceStub.java:54940)
     at com.cisco.cius.client.CiusWSClient.getUser(CiusWSClient.java:1678)
     at com.cisco.cius.action.GetDevicesAction.execute(GetDevicesAction.java:53)
     at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
     at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
     at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
     at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
     at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:526)
     at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:90)
     at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:764)
     at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
     at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:133)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:450)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:508)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:296)
     at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)
     at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
     at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
     at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
     at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
     at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:196)
     at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:751)
     at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:881)
     at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1551)

     
    Can you please suggest any solution for this issue?
     
    Thanks,
    Divya