Persistent_Variable Data within CUIC Reports

Document created by cdnadmin on Jan 25, 2014
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Created by: Daniel Bloy on 30-12-2011 09:02:53 AM
Hi All,
 
I've recently upgraded to ICM/UCCE 8.0(3) from 7.1(5) and I'll be moving to
8.5(2) within the next few months. 8.0(3).
 
There is a report that I'm wanting created and looking into the detail it is
not as easy as I assumed. I want to see a report within CUIC that shows:
 
Variable Name | Variable Value (Integer)
 
The problem I have is that the name comes from HDS and the Value from
Central Controller. Will linking CUIC to cust01_sideA cause any concerns?
 
 
 
Many Thanks
Dan
 
 
P.S. I've raised a TAC to see if t.Persistent_Variable can be pushed into HDS
as I know the regkey but a tech note suggested this causes problems with non
unique records.
 
P.P.S. It'll be really great if I could get CUIC to update the Variables..
as the business call it "flick the switch' on the call centre :0)

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