Web based Caller ID

Version 1
    This document was generated from CDN thread

    Created by: Rodney Holum on 19-12-2011 10:09:27 AM
    I have a client running
    Call Manager ¿ 8.0.3.20000-2
    UCCX -  Cisco Unified Call Center Express   --  v8.5.1.11002-22
    Premium Feature set.
     
    And we are developing an internal web application which we need to have inbound phone calls pop up on it.
     
    I
    need 2 values from the phone system, PHone Number and Extention, sent
    to an API of ours in any format it can do however we don't know how to
    do this. Any idea's on how to do it or a company/firm that can assist us
    in adding these hooks in?
     
    Rod Holum
    http://www.couleetechlink.com

    Subject: RE: New Message from Rodney Holum in Unified Contact Center Express CTI (UC
    Replied by: David Lender on 19-12-2011 01:42:09 PM
    The UCCX CTI protocol is a TCP/IP socket based message protocol.  You can implement a bridge mode client to  receive call events for all calls.   Not sure what you mean by Phone Number and Extension. The CallingDeviceID and the agent extension may be what you are looking for.  They are included in the BEGIN_CALL event.



    Information on the UCCX CTI protocol is found here

    http://developer.cisco.com/web/uccxcti/docs

    Subject: RE: Web based Caller ID
    Replied by: Rodney Holum on 19-12-2011 02:03:36 PM
    Are you capable of doing this , if so can I hire you to set this up?

    Subject: RE: New Message from Rodney Holum in Unified Contact Center Express CTI (UC
    Replied by: David Lender on 19-12-2011 02:23:09 PM
    Cisco has a for hire Custom Engineering team that can be contacted at Custom-Application-Request@cisco.com

    Subject: RE: Web based Caller ID
    Replied by: Adnan Jafri on 21-12-2011 03:47:40 PM
    Hi Rod,
     
    You can reach me on adnan.jafri@wipro.com. We can help you with the same.
     
    Regards
    Adnan