How i can create this Script ?!!

Version 1
    This document was generated from CDN thread

    Created by: FAHD Mannaa on 13-12-2011 07:22:34 AM
    Hi All,
    i need help in doing script ... actually we replacing the current one .. the script will be like this:-
     
    when
    anyone call the our main tel number 1xxxxxxx >>> "Main Menu
    Arabic & Main Menu English" the greeting give three options 1 for
    operation 2 for service 3 for operator >>
    if 1 the call will land to the call center queu
    if 2 the call should land to specific extenstion
    if 3 the call will route to Additional menu whihc has 9 of diffrent extensions point to extension
     
    i need help in creating this script guys .. or if you have example so i can modify it it will be great
     
    thanks

    Subject: RE: How i can create this Script ?!!
    Replied by: Na How Yee on 13-12-2011 10:06:15 AM
    Hi,

    You can prompt the user to select the language first then only prompt the menu option.
    You can found sample script in cisco.com. But make sure you find the right version for your UCCX as UCCX 8.0 onward is using Linux.

    Thanks,
    HowYee

    Subject: RE: How i can create this Script ?!!
    Replied by: Na How Yee on 14-12-2011 03:35:59 AM
    Hi,

    You may refer to this --> http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/design/guide/script_repository_701.zip

    Thanks,
    HowYee

    Subject: RE: How i can create this Script ?!!
    Replied by: FAHD Mannaa on 14-12-2011 12:13:50 AM
    sample scripts .. this is what am looking for ... from where i can get it ?!!

    Subject: RE: How i can create this Script ?!!
    Replied by: FAHD Mannaa on 14-12-2011 06:01:28 AM
    im uccx 8