PCCE CUIC Report

Document created by cdnadmin on Jan 25, 2014
Version 1Show Document
  • View in full screen mode
This document was generated from CDN thread

Created by: Santiago Salvador Figueroa on 10-12-2013 02:02:50 PM
Hello I need help!

I have the version of CUIC is 9.1(1) build 1 (9_1_1_10000_117).I have this ontegrated to package Conctact Center PCCE 9. I need to get this reports

Outbound Option Reports
    • Skill Group Reports
    • Agent Reports
But I do not see this reports in PCCE with CUIC.

This is document  http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/outbound_option/outboundoption9_0/installation/guide/UCCE_BK_O4A87BBC_00_outbound-option-guide-for-cisco.pdf


But PCCE and CUIC do not show me that.

Thanks
B
ut 

Subject: RE: PCCE CUIC Report
Replied by: Carmen Logue on 10-12-2013 02:20:47 PM
Download the stock CUIC 9.1 reports from here:

http://software.cisco.com/download/release.html?mdfid=282163829&softwareid=284697222&release=9.1.0&relind=AVAILABLE&rellifecycle=&reltype=latest

Attachments

    Outcomes