Not in transaction error when creating deviceProfile

Version 1
    This document was generated from CDN thread

    Created by: Sascha Monteiro on 01-12-2013 07:21:40 PM
    last week a client had a few errors when creating the deviceProfile, AXL SOAP returned "Not in transaction"
    on this request:
    1<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/9.1"><soapenv:Body><ns:addDeviceProfile sequence="?"><deviceProfile><name>UDP_**removed**</name><description>**removed**</description><product>Cisco 6945</product><model>Cisco 6945</model><class>Device Profile</class><protocol>SCCP</protocol><protocolSide>User</protocolSide><lines><line><index>1</index><label>**removed**</label><asciiLabel>**removed**</asciiLabel><display>**removed**</display><dirn uuid="{62BCE5BE-7897-73F0-54E3-490026813F0E}"/><ringSetting>Use System Default</ringSetting><displayAscii>**removed**</displayAscii><e164Mask>**removed**</e164Mask><maxNumCalls>4</maxNumCalls><busyTrigger>2</busyTrigger><callInfoDisplay><callerName>true</callerName><callerNumber>false</callerNumber><redirectedNumber>false</redirectedNumber><dialedNumber>true</dialedNumber></callInfoDisplay><recordingProfileName/><recordingFlag>Call Recording Disabled</recordingFlag><monitoringCssName/></line></lines><phoneTemplateName>Standard 6945 SCCP</phoneTemplateName><services><service><telecasterServiceName>Extension Mobility</telecasterServiceName><name>Extension Mobility</name><url>http://**removed**:8080/emapp/EMAppServlet?device=#DEVICENAME#</url><serviceNameAscii>Extension Mobility</serviceNameAscii></service></services><softkeyTemplateName>Standard User_**removed**</softkeyTemplateName></deviceProfile></ns:addDeviceProfile></soapenv:Body> </soapenv:Envelope>
    has anyone seen this before?
    the UDP was created, but without the line (the line was created successfully just before)
    the error seems to be a Informix DB error..

    and when trying to remove the line on the rollback process, it trows the same error..