Voice Recognation and Call Steering - VXML

Version 1
    This document was generated from CDN thread

    Created by: Gozde Kumasoglu on 28-11-2013 07:35:15 AM
    Hi,
    I am trying to create an
    ivr application that recognizes calling person's voice saying a
    department name in the company called, and then forwards the call to the
    hunt group of that related department. I am using cisco gateways and
    cisco call manager to manage phones. I aim to keep the vxml scripts and
    voice prompts in the router, so not to need for a VXML server. There
    will only be MRCPv2 enabled SR server. I've read some Cisco documents
    which says that cisco router ios has this capability. Is there anyone
    who has tried this before? Does it result effectively? According to this
    scenerio, to develop VXML scripts, which development tools are
    suggeested?
    Thanks for your helps in advance.

    Subject: RE: Voice Recognation and Call Steering - VXML
    Replied by: Raghavendra Gutty Veeranagappa on 28-11-2013 11:14:08 PM
    Hi Gozde,

    you can do with cisco VXML, please refer the below link for VXML samples.
    http://www.cisco.com/en/US/docs/routers/access/xml/voice/quick/guide/vxml_qsg.html#wp41454

    For more information please refer VXML documents and sample scripts in below location.
    http://developer.cisco.com/web/vgapi/documentation

    Thanks,
    Raghavendra

    Subject: RE: Voice Recognation and Call Steering - VXML
    Replied by: Gozde Kumasoglu on 03-12-2013 07:47:16 AM
    According to the documents, i couldn't see the name of 2900 series routers. Can't they be used for this purpose? 

    Subject: RE: Voice Recognation and Call Steering - VXML
    Replied by: Raghavendra Gutty Veeranagappa on 04-12-2013 01:44:08 AM
    Hi Gozde,

    VMXL supported on 2900 series routers.

    http://www.cisco.com/en/US/partner/prod/collateral/iosswrel/ps6537/ps6554/ps6599/ps7188/product_data_sheet0900aecd8058208c.html

    Thanks,
    Raghavendra