CUIC - Premium, Report Definition Designer for UCCX

Version 1
    This document was generated from CDN thread

    Created by: John Cowher on 09-10-2013 07:51:23 AM
    Using standalone CUIC 9.1.1 for exporting reports and importing them into UCCX will not work if the CUIC version is higher than the one in UCCX.

    In UCCX 9.0.2 the CUIC version is 9.0.2. So to remedy this you would need to install standalone CUIC 9.0.2 or lower.

    Then you would be able to export reports and use them in UCCX.
     
     

    Subject: RE: CUIC - Premium, Report Definition Designer for UCCX
    Replied by: John Cowher on 09-10-2013 08:07:47 AM
    Attaching White Paper instructions on how to create Standalone CUIC for creating custom uccx/cuic reports

    Subject: RE: CUIC - Premium, Report Definition Designer for UCCX
    Replied by: Finnur Eiriksson on 09-10-2013 12:10:26 PM
    When importing reports created in CUIC 9.1.1 to UCCX 9.0.2 you do get an error and the report will not be imported. Report Definition is however imported so you can manually create the report in UCCX using this definition as a workaround if you're stuck on CUIC 9.1.1 like I am

    Finnur