UCCX TOTAL Summary fields

Document created by cdnadmin on Jan 25, 2014
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Created by: Sarah Barnes on 17-07-2013 06:20:21 PM
I have been working with UCCX Premium, and have been making changes to the totals in the summary fields.

However when I have made a change as in changed from SUM to AVG, the changes have not happened, when I have exported the reports to the customer site.

has anyone got any ideas or has this happened to you and how did you solve it.

All comments welcome