UCCX TOTAL Summary fields

Version 1
    This document was generated from CDN thread

    Created by: Sarah Barnes on 17-07-2013 06:20:21 PM
    I have been working with UCCX Premium, and have been making changes to the totals in the summary fields.

    However when I have made a change as in changed from SUM to AVG, the changes have not happened, when I have exported the reports to the customer site.

    has anyone got any ideas or has this happened to you and how did you solve it.

    All comments welcome