Upgrading from CUIC 8.5(3) to 9.0 Custom Reports

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Created by: Sarah Barnes on 10-07-2013 05:58:20 AM
A quick question for the guys out there!

We are about to upgrade a customer fro 8,5 to 9.0.

I have created a huge number of custom reports for them, I just wanted to confirm whether all those changes in the custom reports will be intact when upgraded!

Can you advise

Thanks Sarah

Subject: Re: New Message from Sarah Barnes in Contact Center Reporting (CCR) - Conta
Replied by: Omar Abulaban on 10-07-2013 06:02:58 AM
Hi Sarah,

As per my knowledge, reports should work. However, I would recommend doing
the following:
- Check release notes of version 9 to see if any columns/tables have changed
- There is usually a reporting guide as well, please check it to make sure
it's still the same

Last, if you have a lab, it's always better to try it in it first. I
believe it should work, but I never tried it myself. So, this is just a
guess.

Regards,
Omar Abulaban

On Wed, Jul 10, 2013 at 12:58 PM, Cisco Developer Community Forums <
cdicuser@developer.cisco.com> wrote:

> Sarah Barnes has created a new message in the forum "Contact Center
> Reporting": --------------------------------------------------------------
> A quick question for the guys out there!
>
> We are about to upgrade a customer fro 8,5 to 9.0.
>
> I have created a huge number of custom reports for them, I just wanted to
> confirm whether all those changes in the custom reports will be intact when
> upgraded!
>
> Can you advise
>
> Thanks Sarah
> --
> To respond to this post, please click the following link:
> http://developer.cisco.com/web/ccr/community/-/message_boards/view_message/17056102or simply reply to this email.

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