CUC 8 interface to PMS (Hospitality)

Version 1
    This document was generated from CDN thread

    Created by: Eri Hendrata Singgih on 13-11-2012 08:04:24 PM
    Dear All,
    Is anybody ever do interfacing CUC 8 with a PMS System (Hotel) ?
    Can we use this CUPI API to do that task ?
    Regards,
    Eri Hendrata
     
     

    Subject: RE: CUC 8 interface to PMS (Hospitality)
    Replied by: Jeff Lindborg on 14-11-2012 09:09:03 AM
    That's a pretty broad question - yes, there is at least one company I know of that has implemented a PMS integration to Conneciton using CUPI.  If you can do it depends very much on what features you want to implement, of course - "PMS" assumes a pretty standard set of base features but many do very specific things in specific setups so one can't really make a blanket "yes, whatever thought you have about what PMS means, you can absolutely do it with CUPI" here.
     

    Subject: RE: CUC 8 interface to PMS (Hospitality)
    Replied by: Eri Hendrata Singgih on 19-11-2012 02:32:50 AM
    Hi Mr. Jeff, Thank you for your reply.
    The PMS feature I like to implement are :
    1. Open/create Mailbox for guest (CheckIn),
    2. Close mailbox ,archive and clear voice messages (CheckOut),
    3. Edit GuestName,
    4. Change mailbox password,
    5. query count of messages (read and unread) 
    Are they all covered by CUPI commands ?
    Is the CUPI command also make any changes in CUCM 8 database ?
     

    Subject: RE: CUC 8 interface to PMS (Hospitality)
    Replied by: Anil Verma on 19-11-2012 03:57:22 PM
    Q1 Open/create Mailbox for guest (CheckIn),
    A1 - You would use the CUMI to do mailbox related queries.
    CUMI docs are here - http://docwiki.cisco.com/wiki/Cisco_Unity_Connection_Messaging_Interface_%28CUMI%29_API
    Also check this blog post - http://developer.cisco.com/web/cuc/blogroll/-/blogs/using-cumi-as-administrator-to-look-at-user-mailboxes?_33_redirect=http%3A%2F%2Fdeveloper.cisco.com%2Fweb%2Fcuc%2Fblogroll%3Fp_p_id%3D33%26p_p_lifecycle%3D0%26p_p_state%3Dnormal%26p_p_mode%3Dview%26p_p_col_id%3Dcolumn-1%26p_p_col_count%3D1
    Q2. Close mailbox ,archive and clear voice messages (CheckOut),
    A2 - The CUMI can be used to do this.
    Q3. Edit GuestName,
    A3 - The CUPI will help you do this - 
    How to see the details of a user - https://<UCXN-Server>/vmrest/users/6eed4b74-41b2-4a92-870c-639c81f81a72
    How to see a list of users - https://<UCXN-Server>/vmrest/users
    How to modify user settings like language - http://docwiki.cisco.com/wiki/Cisco_Unity_Connection_Provisioning_Interface_%28CUPI%29_API_--_Examples_of_Basic_Operations#Modifying_a_User

    Q4. Change mailbox password,
    A4 - Use the CUPI for this.
    Q5. query count of messages (read and unread)
    A5 - Use the CUMI to do this. There is no easy way. You have to open the mailbox and read to the end. We are lookign at an enhacement to get a single query to get the counts with the release targetted for Summer 2013.
     
    The CUPI is for the Unity Connection only. Will not be impacting CUCM.
     

    Subject: RE: CUC 8 interface to PMS (Hospitality)
    Replied by: Eri Hendrata Singgih on 01-02-2013 02:25:15 AM
    Hi Mr Anil,
    Thank you very much for you suggestion, I will try that.
    Sorry for my late reply.