This document was generated from CDN thread
Created by: Matthew Madzia on 20-08-2012 10:06:41 AM
Does MediaSense currently support recording Jabber softphone voice calls? I checked the MediaSense 8.5.4 docs and couldn't find any mention. I understand that these calls cannot be recorded on the UCM via Built-in-Bridge technology. I was wondering if there has been any testing on using CUBE based session recording for Jabber calls?
Subject: RE: Recording Jabber voice/softphone calls
Replied by: David Lender on 21-08-2012 05:25:19 PM
Yes, Jabber call could be recorded from CUBE, assuming the call is g.711 or g.729
Jabber call could also be recorded from UCM, if the other party could do media forking.
Created by: Matthew Madzia on 20-08-2012 10:06:41 AM
Does MediaSense currently support recording Jabber softphone voice calls? I checked the MediaSense 8.5.4 docs and couldn't find any mention. I understand that these calls cannot be recorded on the UCM via Built-in-Bridge technology. I was wondering if there has been any testing on using CUBE based session recording for Jabber calls?
Subject: RE: Recording Jabber voice/softphone calls
Replied by: David Lender on 21-08-2012 05:25:19 PM
Yes, Jabber call could be recorded from CUBE, assuming the call is g.711 or g.729
Jabber call could also be recorded from UCM, if the other party could do media forking.