Cisco Agent Desktop (CAD) in Arabic

Version 1
    This document was generated from CDN thread

    Created by: Jawad Bokhari on 24-04-2012 09:59:54 AM
    I would like to change the CAD interface in arabic language for a customer in middle east. I know that we can re-develop the agent desktop using the UCCX-CTI, but that would be quite a lengthy track only for a language change.
    Is there any better alternative available?
    If not, are there any sample source code in java or any other language for a simple agent desktop?
     
    Or if there's any possibility of doing the same for CAD-BE.
     
    Thanks for your help,
     
    Jawad

    Subject: RE: New Message from Jawad Bokhari in Unified Contact Center Express CTI (U
    Replied by: David Lender on 24-04-2012 11:41:13 AM
    Your CAD question is outside the scope of this forum.  You may wish to pose it in the Cisco Contact Center product community forums

    Here https://supportforums.cisco.com/community/netpro/collaboration-voice-video/contact-center



    There is no java sample for a UCCX CTI desktop.  Cisco Finesse will have UCCX support by the end of 2012 and will have many CAD-like features.