CUIC - Report return count

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    This document was generated from CDN thread

    Created by: Senthil Kumar Natarajan on 23-04-2012 08:46:38 AM
    Anyone know what the limit to the report? Customer trying to run a report for a period over 3 months (high call volume) and the CUIC is able to pull only 8K records. They get a message under the report which says more data is avaiable but they need to tune the query for limited sets. Want to know if there is a hard set for CUIC version 8.5.3 and if the limit can be bumped higher? 
     
    Thanks
    Senthil

    Subject: RE: CUIC - Report return count
    Replied by: Luis Yrigoyen on 30-04-2012 10:13:45 AM
    from the CUIC user guide:

    "Historical Reports ...Has an upper limit of 8,000 rows. Row limit is not configurable. The Report Viewer indicateswhen the row limit has been reached and when more data is available. You can adjust thefilter and rerun the report to see additional data."

    "Real Time Reports...Has an upper limit of 3,000 rows. Row limit is not configurable. The Report Viewer indicateswhen the row limit has been reached and when more data is available. You can adjust thefilter and rerun the report to see additional data.

    Subject: RE: CUIC - Report return count
    Replied by: Senthil Kumar Natarajan on 30-04-2012 10:20:47 AM
    from the CUIC user guide:

    "Historical Reports ...Has an upper limit of 8,000 rows. Row limit is not configurable. The Report Viewer indicateswhen the row limit has been reached and when more data is available. You can adjust thefilter and rerun the report to see additional data."

    "Real Time Reports...Has an upper limit of 3,000 rows. Row limit is not configurable. The Report Viewer indicateswhen the row limit has been reached and when more data is available. You can adjust thefilter and rerun the report to see additional data.

     
    You are correct. Opened a TAC case to see if i can bump the 8K limit. Not possible and not available roadmap either.