Nested Headers Possible?

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Created by: Neil Ambrosen on 03-04-2012 05:03:41 AM
Hi all
 
Some webview reports have 3 layers of headers eg agtskg24 where it has Completed Tasks then Incoming then the actual fields such as Handled and AHT.
 
Is it possible to have these 3 levels in CUIC, I don't seem to be able to drag a new header and drop it into another like you can with the fields?
 
Cheers
Neil

Subject: RE: Nested Headers Possible?
Replied by: Riyad Ottayil on 03-04-2012 09:03:37 AM
It is not possible. You can have only two levels - headers and fields under it

Subject: RE: Nested Headers Possible?
Replied by: Neil Ambrosen on 03-04-2012 09:34:53 AM
Yeah I can only make it have 2 levels - the header and the field.  Not header in header then field

Going to make delivery of some customers custom reports that had been done in Webview tricky!!

Subject: RE: Nested Headers Possible?
Replied by: Senthil Kumar Natarajan on 03-04-2012 08:54:39 AM
Hi all
 
Some webview reports have 3 layers of headers eg agtskg24 where it has Completed Tasks then Incoming then the actual fields such as Handled and AHT.
 
Is it possible to have these 3 levels in CUIC, I don't seem to be able to drag a new header and drop it into another like you can with the fields?
 
Cheers
Neil

 
I beleive its possible. You need to 
1. Run report
2. Click 'Edit'
3.On the Right side, under 'Current field order in the grid', position the cursor.
4. Click 'Add Header', a pop-up opens, enter the name of the header
5. Now move the fields under that new header
6. Save it
 
 
-Sen

Subject: RE: Nested Headers Possible?
Replied by: Senthil Kumar Natarajan on 03-04-2012 08:55:14 AM
I beleive its possible. You need to
1. Run report
2. Click 'Edit'
3.On the Right side, under 'Current field order in the grid', position the cursor.
4. Click 'Add Header', a pop-up opens, enter the name of the header
5. Now move the fields under that new header
6. Save it


-Sen

Subject: RE: Nested Headers Possible?
Replied by: Senthil Kumar Natarajan on 03-04-2012 09:39:49 AM
yep, not possible. Looks like only 2 levels are supported for now.

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