Agent cannot start call using Finesse

Version 1
    This document was generated from CDN thread

    Created by: Zelino Rocha on 24-11-2011 10:14:29 AM
    Hi,
     
    I have an implementation with Finesse version 8.5.0.98000-400. What¿s happening is that, after the agent login, it¿s not possible to start a call with Finesse. Is there any way to resolve this?
     
    Thanks,
    Zelino

    Subject: RE: New Message from Zelino Rocha in 2385312 - General Questions: Agent can
    Replied by: David Lender on 28-11-2011 02:43:00 PM
    Finesse build 400 does not support makecall.