Retreive lost SRE-V license

Version 1

    Subject: RE: New Message from IT Team in Service Ready Engine Virtualization - SRE-V
    Replied by: John Voss on 07-11-2011 10:50:06 PM
    Hi Justin,



    Based on the output below it looks like only the evaluation license was activated on the module and that the license has expired.  Since the system would continue to work until the module was re-loaded, it¿s possible that a permanent license was never installed.



    Can you confirm if the customer purchased a SRE-V license?  We can look up the license information, but we¿d need to know the following:



    - Customer name

    - Order date

    - Customer Purchase Order (PO) number or Cisco Sales Order (SO) number for the licenses purchased



    If you only have the customer name and order date, I can try and track down the license.



    Best Regards,



    John



    From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com]
    Sent: Monday, November 07, 2011 6:02 PM
    To: cdicuser@developer.cisco.com
    Subject: New Message from IT Team in Service Ready Engine Virtualization - SRE-V Technical Questions: Retreive lost SRE-V license



    IT Team has created a new message in the forum "SRE-V Technical Questions":

    --------------------------------------------------------------
    Hi,

    We just took over a client with SRE-V device.  Building power went off and when the router rebooted, the SRE-V lost it's license information.  Now it just says

    Index 0 Feature: SRE-V-HOST-LIC
            Period left:  0 minute   0 second
            License Type: Evaluation
            License State: Active, Not in Use, EULA accepted
            License Count: Non-Counted
            License Priority: Low
    Index 1 Feature: SRE-V-RMA-LIC
            Period left:  0 minute   0 second

    ....

    I have no idea where the license file is or how the previous IT company registered this device, etc. 

    What are my options?

    Thanks,

    Justin
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    This document was generated from CDN thread

    Created by: IT Team on 07-11-2011 09:01:47 PM
    Hi,
     
    We just took over a client with SRE-V device.  Building power went off and when the router rebooted, the SRE-V lost it's license information.  Now it just says
     
    Index 0 Feature: SRE-V-HOST-LIC
            Period left:  0 minute   0 second
            License Type: Evaluation
            License State: Active, Not in Use, EULA accepted
            License Count: Non-Counted
            License Priority: Low
    Index 1 Feature: SRE-V-RMA-LIC
            Period left:  0 minute   0 second
     
    ....
     
    I have no idea where the license file is or how the previous IT company registered this device, etc. 
     
    What are my options?
     
    Thanks,
     
    Justin

    Subject: RE: Retreive lost SRE-V license
    Replied by: IT Team on 08-11-2011 11:52:45 AM
    Thanks John,

    I'll see what I can dig up - I have few people digging up all our licensing.  I did manage to transfer license from one of the SRE-V that wasn't being used so crisis has been averted for now.


    Thanks again for your help and I'll make sure to post once I find that info.

    Justin