Unable to Install SREV 1.5.1 on cisco Service-module

Version 1
    This document was generated from CDN thread

    Created by: Rakesh Kannegundla on 20-10-2011 07:54:09 AM
    Hi 
     
    I am new to this SRE -V (cisco service-module virtualization)
     
    We had Two cisco SRE 900 blades 
     
    I had download the sre-v-k9-r.SPA.smv.1.5.1 and uploaded to FTP site.
     
    1) i am able to install SRE-v successfully on one of the blade.
    2) when i am trying to install o the second blade. i am unable to install the SRE-V package 
     
    the output of the installation status is as floows.
     

    MSF-BIG1#service-module SM 3/0 install url ftp://quanta:quanta@172.21.52.146/S$
    Proceed with installation? : yes
    Loading SREV/sre-v-k9-r.SPA.smv.1.5.1/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre !
    [OK - 6016/4096 bytes]
     
    Service module installation
    ios_version     15.1(4)M,
    ios_image       c3900e-universalk9-mz
    pkg_name        sre-v-k9-r.SPA.smv.1.5.1.pkg
    key_file        sre-v-k9-r.SPA.smv.1.5.1.key
    helper_file     sre-v-installer.SPA.smv.1.5.1
    pid             SM-SRE-900-K9
    argument        disk-cfg-mode=raid1
     
    Check target platform capabilities
    cpu      1865
    Resource check completed successfully. Proceeding to Install ...
     
    MSF-BIG1#
    MSF-BIG1#service-module SM 3/0 status
    Service Module is Cisco SM3/0
    Service Module supports session via TTY line 194
    Service Module is trying to recover from error
    Service Module heartbeat-reset is enabled
    Service Module status is not available
     
    Module resource information:
      CPU Frequency: 1865 MHz
      Memory Size: 2530 MB
      Disk 0 Size: 500107 MB
      Disk 1 Size: 500107 MB
      Disk 2 Size: 2055 MB
     
    Install of ftp://*****:*****@172.21.52.146/SREV/sre-v-k9-r.SPA.smv.1.5.1/sre-v-k9-r.SPA.smv.1.5.1.pkg in progress
    Install status : File sre-v-k9-r.SPA.smv.1.5.1.key requested
     
    No local partition
     
    MSF-BIG1#service-module SM 3/0 status
    Service Module is Cisco SM3/0
    Service Module supports session via TTY line 194
    Service Module is trying to recover from error
    Service Module heartbeat-reset is enabled
    Service Module status is not available
     
    Module resource information:
      CPU Frequency: 1865 MHz
      Memory Size: 2530 MB
      Disk 0 Size: 500107 MB
      Disk 1 Size: 500107 MB
      Disk 2 Size: 2055 MB
     
    Install of ftp://*****:*****@172.21.52.146/SREV/sre-v-k9-r.SPA.smv.1.5.1/sre-v-k9-r.SPA.smv.1.5.1.pkg in progress
    Install status : File sre-v-installer.SPA.smv.1.5.1 requested
     
    No local partition
     
    MSF-BIG1#service-module SM 3/0 status
    Service Module is Cisco SM3/0
    Service Module supports session via TTY line 194
    Service Module is trying to recover from error
    Service Module heartbeat-reset is enabled
    Service Module status is not available
     
    Module resource information:
      CPU Frequency: 1865 MHz
      Memory Size: 2530 MB
      Disk 0 Size: 500107 MB
      Disk 1 Size: 500107 MB
      Disk 2 Size: 2055 MB
     
    Install of ftp://*****:*****@172.21.52.146/SREV/sre-v-k9-r.SPA.smv.1.5.1/sre-v-k9-r.SPA.smv.1.5.1.pkg in progress
    Install status : File sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre.header requested
     
    No local partition
     
    MSF-BIG1#service-module SM 3/0 status
    Service Module is Cisco SM3/0
    Service Module supports session via TTY line 194
    Service Module is trying to recover from error
    Service Module heartbeat-reset is enabled
    Service Module status is not available
     
    Module resource information:
      CPU Frequency: 1865 MHz
      Memory Size: 2530 MB
      Disk 0 Size: 500107 MB
      Disk 1 Size: 500107 MB
      Disk 2 Size: 2055 MB
     
    Install of ftp://*****:*****@172.21.52.146/SREV/sre-v-k9-r.SPA.smv.1.5.1/sre-v-k9-r.SPA.smv.1.5.1.pkg in progress
    Install status : File sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre requested
     
    No local partition
     
    MSF-BIG1#service-module SM 3/0 status
    Service Module is Cisco SM3/0
    Service Module supports session via TTY line 194
    Service Module is in Steady state
    Service Module heartbeat-reset is enabled
    Getting status from the Service Module, please wait..
    Cisco Foundation Software 1.0
    FNDN Running on SM
     
    Module resource information:
      CPU Frequency: 1865 MHz
      Memory Size: 2530 MB
      Disk 0 Size: 500107 MB
      Disk 1 Size: 500107 MB
      Disk 2 Size: 2055 MB
     
    Install of ftp://*****:*****@172.21.52.146/SREV/sre-v-k9-r.SPA.smv.1.5.1/sre-v-k9-r.SPA.smv.1.5.1.pkg in progress
    Install status : File sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre requested
     
    No local partition
     
    MSF-BIG1#service-module SM 3/0 status
    Service Module is Cisco SM3/0
    Service Module supports session via TTY line 194
    Service Module is in Steady state
    Service Module heartbeat-reset is enabled
    Getting status from the Service Module, please wait..
    Cisco Foundation Software 1.0
    FNDN Running on SM
     
    Module resource information:
      CPU Frequency: 1865 MHz
      Memory Size: 2530 MB
      Disk 0 Size: 500107 MB
      Disk 1 Size: 500107 MB
      Disk 2 Size: 2055 MB
     
    Install of ftp://*****:*****@172.21.52.146/SREV/sre-v-k9-r.SPA.smv.1.5.1/sre-v-k9-r.SPA.smv.1.5.1.pkg in progress
    Install status : File sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre requested
     
    No local partition
     
    MSF-BIG1#service-module SM 3/0 status
    Service Module is Cisco SM3/0
    Service Module supports session via TTY line 194
    Service Module is trying to recover from error
    Service Module heartbeat-reset is enabled
    Service Module status is not available
     
    Module resource information:
      CPU Frequency: 1865 MHz
      Memory Size: 2530 MB
      Disk 0 Size: 500107 MB
      Disk 1 Size: 500107 MB
      Disk 2 Size: 2055 MB
     
    No install/uninstall in progress
     
    No local partition
     
    MSF-BIG1#


    Can you please help me on this. 


    this is my configuration for Serice-module on the ISR IOS CLI



    interface GigabitEthernet0/0
     ip address 10.104.231.71 255.255.255.240
     no ip route-cache
     duplex auto
     speed auto
     no mop enabled
    !




    interface SM3/0
     ip unnumbered GigabitEthernet0/0
     service-module ip address 10.104.231.77 255.255.255.240
     service-module ip default-gateway 10.104.231.71
    !
    interface SM3/1
     description Internal switch interface connected to Service Module
     switchport mode trunk
     no ip address
    !





    Regards
    Rakesh

    Subject: RE: Unable to Install SREV 1.5.1 on cisco Service-module
    Replied by: Rakesh Kannegundla on 20-10-2011 01:19:52 PM
    Hi Raghavendra Gutty

    Thank you very much for replying back to my question.

    I had even configured static route for the SM which i am thinking to install SREV

    ip route 10.104.231.77 255.255.255.255 SM3/0

    But still i am not able to ..install


    Regards
    Rakesh

    Subject: RE: Unable to Install SREV 1.5.1 on cisco Service-module
    Replied by: Brett Tiller on 20-10-2011 01:30:18 PM
    Hi Rakesh,

    Please try the installation again, and then session into the service module to observe the installation process.  You should eventually see an error message pointing to the cause of the installation failure.  If you are uncertain regarding how to proceed, please post the entire list of messages and provide your complete router configuration as well.

    Thanks,

    Brett

    Subject: RE: Unable to Install SREV 1.5.1 on cisco Service-module
    Replied by: Raghavendra Gutty Veeranagappa on 20-10-2011 08:23:00 AM
    Hi Rakesh,

    please add static route for service module as below

    ip route hypervisor-ip-address subnet-mask sm slot/0

    Thanks,
    Raghavendra