UCCE wallboards?

Version 1

    Subject: RE: New Message from Michael Miu in Contact Center Reporting (CCR) - Contac
    Replied by: Ronald Reif on 18-10-2011 12:46:17 PM
    Hi Michael,



    Yes, there are third party solutions out there. We are one of those who can
    address your issue.



    Our SoftSign is a virtual wallboard that is incredibly easy to create and
    customize for Monitors as well as the desk top.  Our Current Status Monitor
    may also be a solution - depending on the need.



    I have attached a slide that gives you a snap shot of what our two Real Time
    View applications looks like.  We also provide a superior Historical
    Reporting tool with an option to create custom reports as well.



    Please give me a call to discuss and I can give you a quick 15 minute
    demonstration.  






    Ronald Reif


    National Sales Manager

    System Management Software, INC.

    1935 County Road B-2, Suite 450

    St. Paul, MN 55113

    651-635-2822 Phone & Fax

    651-895-6970 Cell

    rreif@smsi.com

    Experience the Unifying Power of SMSI





      _____ 

    From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com]

    Sent: Tuesday, October 18, 2011 9:52 AM
    To: cdicuser@developer.cisco.com
    Subject: New Message from Michael Miu in Contact Center Reporting (CCR) -
    Contact Center Reporting: UCCE wallboards?



    Michael Miu has created a new message in the forum "Contact Center
    Reporting":

    --------------------------------------------------------------
    Hi everyone,

    A client of ours was hoping to use CUIC dashboard and have it displayed on a
    large TV as a wallboard.  Unfortunately the maximum CUIC login session is 4
    hours so that will not work.

    Are there any options for having UCCE real-time statistics displayed as a
    wallboard/ticker?  Do we have to write a custom webapp and have it pull data
    from the HDS?  Any decent third-party UCCE wallboard solutions out there?

    Thanks in advance,

    Mike
    --
    To respond to this post, please click the following link:

    <http://developer.cisco.com/web/ccr/forums/-/message_boards/view_message/462
    0799>

    or simply reply to this email.
    This document was generated from CDN thread

    Created by: Michael Miu on 18-10-2011 10:51:39 AM
    Hi everyone,
     
    A client of ours was hoping to use CUIC dashboard and have it displayed on a large TV as a wallboard.  Unfortunately the maximum CUIC login session is 4 hours so that will not work.
     
    Are there any options for having UCCE real-time statistics displayed as a wallboard/ticker?  Do we have to write a custom webapp and have it pull data from the HDS?  Any decent third-party UCCE wallboard solutions out there?
     
    Thanks in advance,
     
    Mike

    Subject: Re: New Message from Michael Miu in Contact Center Reporting (CCR) - Contac
    Replied by: Nick Santilli on 18-10-2011 11:52:17 AM
    inova integrates pretty well as a wallboard solution.

    But why not just use a permalink and display that in a full screen browser on the screen?


    On Oct 18, 2011, at 8:51 AM, Cisco Developer Community Forums wrote:

    Michael Miu has created a new message in the forum "Contact Center Reporting":

    --------------------------------------------------------------
    Hi everyone,

    A client of ours was hoping to use CUIC dashboard and have it displayed on a large TV as a wallboard.  Unfortunately the maximum CUIC login session is 4 hours so that will not work.

    Are there any options for having UCCE real-time statistics displayed as a wallboard/ticker?  Do we have to write a custom webapp and have it pull data from the HDS?  Any decent third-party UCCE wallboard solutions out there?

    Thanks in advance,

    Mike
    --
    To respond to this post, please click the following link:

    <http://developer.cisco.com/web/ccr/forums/-/message_boards/view_message/4620799>

    or simply reply to this email.

    -------------------
    Nicholas Santilli
    Solutions Developer
    -----------------------
    nick@msncomm.com<mailto:nick@msncomm.com> | Video
    3037344052 | Work
    7203525807 | Cell

    MSN Communications Inc
    20 Inverness Place East
    Englewood, CO 80112


    [cid:2B594555-A034-4F84-939D-A16B596E0B5E@hsd1.co.comcast.net.]






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