CAPF error when provisioning Phone via AXL API

Version 1
    This document was generated from CDN thread

    Created by: Marco Menozzi on 28-09-2011 06:01:35 AM
    Hello team
     
    I'm not an expert here so I apologize for any junior questions.
     
    My customer use to provision phone configuration in advance for migrating several hundreds of phone everyday using AXL API messages from a thirdy party provisioning tool.
     
    For every phone we need to also install LSC under the CAPF configuration to add "security" feature to the phone.
     
    We discovered that any phone doesn't correctly install LSC when provisioned in such way and callmanager page show the error message: "Upgrade
    Failed: User Initiated request late/Timedout".
     
    This problem doesn't occur when the phone is added manually.
     
    Partner is seeing that in the API the "Operation Completes By" is not set directly, since provisioning system wants to use system defaults.

    Looking at AXL Interface Specification v7.1(2), on "upgradeFinishTime" I don't see any xml specifications or help/documentation. If we are wrong by sending it blank, could you provide us the correct string to specify?
     
    Could this lack be the cause of the error we are seeing only when using AXL ?
     
    Thanks in advance
     
    regards
     
    Marco

    Subject: RE: CAPF error when provisioning Phone via AXL API
    Replied by: David Staudt on 19-10-2011 04:45:16 PM
    upgradeFinishTime does need to contain a valid value, or as you are seeing it will default to 'zero' origin date and always be expired.  It looks like the UCM admin pages automatically fill this in with a 10 day increment from the current date.  Applications can use the same 10 day default, or possibly specifiy a different value.