Install SRE-V 1.5.1 failed

Version 1
    This document was generated from CDN thread

    Created by: Vijay Raman on 02-09-2011 10:13:24 AM
    Hi,
     
    I've tried to install SRE-V 1.5.1 on SRE-900 and  failed.  Here is the snapshot:
     
     
    .........
    Changing owners and file permissions.
    Change owners and permissions complete.
    INIT: Switching to runlevel: 4
    INIT: Sending processes the TERM signal
    STARTED: dwnldr_startup.sh
    sre_type=  1
            Welcome to Cisco Systems Service Engine Helper Software
    userinput=

    Downloading ftp sre-v-k9-r.SPA.smv.1.5.1.pkg
    Bytes downloaded :  11853

    Validating package signature ... done
     - Parsing package manifest files... complete.
    No installed manifests found.
     - Checking Package dependencies... complete.
     - Checking Manifest dependencies for subsystems in the install candidate list...
    complete
    cleaning fs
    /usr/bin/products/galactica/prepfs.sh: sm reiser /mnt clean
    userinput
    [10:19:12] clean up /dev/sda
    clean up /dev/sdb
    Creating empty partition table on /dev/sda
    Creating empty partition table on /dev/sdb
    Starting payload download


    File transfer error during download. Curl error code is 78
    Error encountered while downloading payload(s)
    Unable to install. Please try again

    Tried again and  failed but the file sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre.header
    is there.
     
    Please enter '***' to change boot configuration:
    Detect and Initialze network device

    Backup current platform configurations....
    SRE step 1 - SM registration...
    SRE step 2 - SM requests key file info...
    SRE step 3 - SM stores registration info...
    SRE configuration keeps the same. No flash update needed!

    SRE step 4 - SM downloads key-file...
    Writing keyfile to flash Size 916
    writing complete.

    Updating flash with bootloader configuration.
    Please wait .................. done.

    SRE step 5 - SM requests installer info...
    SRE step 6 - SM stores installer info...
    Updating flash with bootloader configuration.
    Please wait .................. done.

    SRE step 7 - SM now downloads installer
    done.

    SRE step 8 - SM requests tcl header file info...
    IOS cannot find file: sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre.header


    TCL_FILE_NOT_FOUND, installation failed!
    Aborting installation due to file not found

     ServicesEngine Bootloader Version : 2.1.29.0

    ServicesEngine boot-loader>


    I installed AXP and it went fine.
     
    Here is snapshot of the ftp log file.  Note at the end of the log shows no ftp issue when installing AXP.  Before AXP installing, ftp failed in SRE-V installation.  So FTP doesn't seem to be an issue here.
     
     
    Fri Sep  2 12:25:14 2011 1 172.25.1.12 0 /root/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre.header b _ o r root ftp 0 * i
    Fri Sep  2 13:17:50 2011 1 172.25.1.12 6016 /root/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 13:17:50 2011 1 172.25.1.12 6016 /root/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 13:19:09 2011 1 172.25.1.12 916 /root/sre-v-k9-r.SPA.smv.1.5.1.key b _ o r root ftp 0 * c
    Fri Sep  2 13:19:09 2011 1 172.25.1.12 916 /root/sre-v-k9-r.SPA.smv.1.5.1.key b _ o r root ftp 0 * c
    Fri Sep  2 13:19:10 2011 1 172.25.1.12 20368 /root/sre-v-installer.SPA.smv.1.5.1 b _ o r root ftp 0 * i
    Fri Sep  2 13:19:16 2011 6 172.25.1.12 10843848 /root/sre-v-installer.SPA.smv.1.5.1 b _ o r root ftp 0 * c
    Fri Sep  2 13:19:17 2011 1 172.25.1.12 0 /root/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre.header b _ o r root ftp 0 * i
    Fri Sep  2 13:20:19 2011 1 172.25.1.12 6016 /root/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 13:20:19 2011 1 172.25.1.12 6016 /root/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 13:21:32 2011 1 172.25.1.12 916 /root/sre-v-k9-r.SPA.smv.1.5.1.key b _ o r root ftp 0 * c
    Fri Sep  2 13:21:32 2011 1 172.25.1.12 916 /root/sre-v-k9-r.SPA.smv.1.5.1.key b _ o r root ftp 0 * c
    Fri Sep  2 13:21:33 2011 1 172.25.1.12 20368 /root/sre-v-installer.SPA.smv.1.5.1 b _ o r root ftp 0 * i
    Fri Sep  2 13:21:39 2011 6 172.25.1.12 10843848 /root/sre-v-installer.SPA.smv.1.5.1 b _ o r root ftp 0 * c
    Fri Sep  2 13:21:40 2011 1 172.25.1.12 698 /root/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre.header b _ o r root ftp 0 * c
    Fri Sep  2 13:21:40 2011 1 172.25.1.12 698 /root/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre.header b _ o r root ftp 0 * c
    Fri Sep  2 13:21:40 2011 1 172.25.1.12 6016 /root/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 13:21:40 2011 1 172.25.1.12 6016 /root/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 13:22:17 2011 1 172.25.192.162 11853 /sre-v-k9-r.SPA.smv.1.5.1.pkg b _ o a anonymous@anonymous.com ftp 0 * c
    Fri Sep  2 13:22:40 2011 1 172.25.192.162 0 /sre-v-hw.SPA.smv.1.5.1.prt1 b _ o a anonymous@anonymous.com ftp 0 * i
    Fri Sep  2 13:28:12 2011 1 172.25.1.12 6016 /root/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 13:28:12 2011 1 172.25.1.12 6016 /root/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 13:29:34 2011 1 172.25.1.12 916 /root/sre-v-k9-r.SPA.smv.1.5.1.key b _ o r root ftp 0 * c
    Fri Sep  2 13:29:34 2011 1 172.25.1.12 916 /root/sre-v-k9-r.SPA.smv.1.5.1.key b _ o r root ftp 0 * c
    Fri Sep  2 13:29:36 2011 1 172.25.1.12 13936 /root/sre-v-installer.SPA.smv.1.5.1 b _ o r root ftp 0 * i
    Fri Sep  2 13:29:42 2011 6 172.25.1.12 10843848 /root/sre-v-installer.SPA.smv.1.5.1 b _ o r root ftp 0 * c
    Fri Sep  2 13:29:43 2011 1 172.25.1.12 698 /root/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre.header b _ o r root ftp 0 * c
    Fri Sep  2 13:29:43 2011 1 172.25.1.12 698 /root/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre.header b _ o r root ftp 0 * c
    Fri Sep  2 13:29:43 2011 1 172.25.1.12 6016 /root/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 13:29:43 2011 1 172.25.1.12 6016 /root/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 13:30:19 2011 1 172.25.192.162 11853 /sre-v-k9-r.SPA.smv.1.5.1.pkg b _ o a anonymous@anonymous.com ftp 0 * c
    Fri Sep  2 13:30:37 2011 1 172.25.192.162 0 /sre-v-hw.SPA.smv.1.5.1.prt1 b _ o a anonymous@anonymous.com ftp 0 * i
    Fri Sep  2 13:32:34 2011 1 172.25.1.12 4969 /root/axp-k9.sme.1.5.3.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 13:32:34 2011 1 172.25.1.12 4969 /root/axp-k9.sme.1.5.3.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 13:33:48 2011 1 172.25.1.12 888 /root/axp-k9.sme.1.5.3.key b _ o r root ftp 0 * c
    Fri Sep  2 13:33:48 2011 1 172.25.1.12 888 /root/axp-k9.sme.1.5.3.key b _ o r root ftp 0 * c
    Fri Sep  2 13:33:51 2011 1 172.25.1.12 13936 /root/axp-helper-k9.sme.1.5.3 b _ o r root ftp 0 * i
    Fri Sep  2 13:33:58 2011 7 172.25.1.12 12005056 /root/axp-helper-k9.sme.1.5.3 b _ o r root ftp 0 * c
    Fri Sep  2 13:33:59 2011 1 172.25.1.12 690 /root/axp-k9.sme.1.5.3.pkg.install.sre.header b _ o r root ftp 0 * c
    Fri Sep  2 13:33:59 2011 1 172.25.1.12 690 /root/axp-k9.sme.1.5.3.pkg.install.sre.header b _ o r root ftp 0 * c
    Fri Sep  2 13:33:59 2011 1 172.25.1.12 4969 /root/axp-k9.sme.1.5.3.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 13:33:59 2011 1 172.25.1.12 4969 /root/axp-k9.sme.1.5.3.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 13:34:26 2011 1 172.25.192.162 335685 /axp-k9.sme.1.5.3.pkg b _ o a anonymous@anonymous.com ftp 0 * c
    Fri Sep  2 13:35:53 2011 8 172.25.192.162 81710899 /axp-k9.sme.1.5.3.prt1 b _ o a anonymous@anonymous.com ftp 0 * c
    Fri Sep  2 13:36:01 2011 1 172.25.192.162 57772 /axp-timezone.sme.1.5.3.prt1 b _ o a anonymous@anonymous.com ftp 0 * c
     
    Thanks

    Subject: RE: Install SRE-V 1.5.1 failed
    Replied by: Vijay Raman on 02-09-2011 10:39:41 AM
    I also tried to install SRE-V.1.1.1 and it failed with similar problems.  Here is a snapshot of ftp log file.

    Fri Sep  2 13:58:36 2011 1 172.25.1.12 5977 /root/sre-v-k9.smv.1.1.1.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 13:58:36 2011 1 172.25.1.12 5977 /root/sre-v-k9.smv.1.1.1.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 14:01:53 2011 1 172.25.1.12 916 /root/sre-v-k9.smv.1.1.1.key b _ o r root ftp 0 * c
    Fri Sep  2 14:01:53 2011 1 172.25.1.12 916 /root/sre-v-k9.smv.1.1.1.key b _ o r root ftp 0 * c
    Fri Sep  2 14:01:56 2011 1 172.25.1.12 20368 /root/sre-v-installer.smv.1.1.1 b _ o r root ftp 0 * i
    Fri Sep  2 14:02:04 2011 8 172.25.1.12 14804680 /root/sre-v-installer.smv.1.1.1 b _ o r root ftp 0 * c
    Fri Sep  2 14:02:05 2011 1 172.25.1.12 698 /root/sre-v-k9.smv.1.1.1.pkg.install.sre.header b _ o r root ftp 0 * c
    Fri Sep  2 14:02:05 2011 1 172.25.1.12 698 /root/sre-v-k9.smv.1.1.1.pkg.install.sre.header b _ o r root ftp 0 * c
    Fri Sep  2 14:02:05 2011 1 172.25.1.12 5977 /root/sre-v-k9.smv.1.1.1.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 14:02:05 2011 1 172.25.1.12 5977 /root/sre-v-k9.smv.1.1.1.pkg.install.sre b _ o r root ftp 0 * c
    Fri Sep  2 14:02:44 2011 1 172.25.192.162 0 /sre-v-k9.smv.1.1.1.pkg b _ o a anonymous@anonymous.com ftp 0 * i


    Please note the last line, the file name doesn't include /root

    Subject: RE: Install SRE-V 1.5.1 failed
    Replied by: Raghavendra Gutty Veeranagappa on 05-09-2011 02:20:50 AM
    Hi Vijay,

    please try with username@password in the install command instead of anonymous user.

    Thanks,
    Raghavendra

    Subject: RE: Install SRE-V 1.5.1 failed
    Replied by: Vijay Raman on 06-09-2011 12:55:00 PM
    Hi Vijay,

    please try with username@password in the install command instead of anonymous user.

    Thanks,
    Raghavendra

     
    Hi Raghavendra,
     
    The issue has been resolved.  I have ftp login configuration with username and password in the router configuration whereas in the sre configureation the ftp login configuration is anonymous.
     
    Thanks!