No response from 7925 wireless phone

Version 1
    This document was generated from CDN thread

    Created by: Francois Leclair on 26-05-2011 11:04:52 AM
    Hi team,

    One of my customer is starting to develop using the IP phone service API and hit a problem that I thought you may know where to go.

    They try to execute a file at 7921/25 wireless IP phone, using the interface HTTP POST /CGI/Execute.
     
    This is the request :
     
    <CiscoIPPhoneExecute>
    <ExecuteItem Priority="0" URL="Play:chime.raw"/>
    </CiscoIPPhoneExecute>
     
    This request runs well on the 7960, but doesn¿t run on 7921 and 7925 Wireless IP phones.  All the phones have access to TFTP server, on which is the file chime.raw.

    Version  CUCM : 8.5.1.10000-4

    Any suggestion to try ?

    Many thanks in advance,

    Francois
     

    Subject: RE: No response from 7925 wireless phone
    Replied by: James McHugh on 26-05-2011 11:41:47 AM
    Hi Francois,
    I am having a similar problem, although with a different raw file. Will be working on it today with our Cisco experts and I'll post my results.
    Jim

    Subject: RE: No response from 7925 wireless phone
    Replied by: James McHugh on 26-05-2011 04:17:51 PM
    Hi Francois,
    It turned out my problem was a TFTP problem so I don't think that will help you.
    Good luck!
    Jim

    Subject: RE: No response from 7925 wireless phone
    Replied by: Francois Leclair on 26-05-2011 09:13:47 PM
    Thank you Jim,

    I will double check with the customer to make sure he has IP connectivity with its TFTP server.

    Any other ideas from anybody ?

    Thanks,

    Francois